How I Built This with Guy Raz

Zappos: Tony Hsieh

Jan. 23, 2017

Computer scientist Tony Hsieh made millions off the dot-com boom. But he didn't make his mark until he built Zappos — a customer service company that "happens to sell shoes." Now Zappos is worth over a billion dollars and known for its completely unorthodox management style. neither hosts nor alters podcast files. All content © its respective owners.