Oct. 18, 2023
Let's discuss the importance of tracking essential business metrics to achieve sustainable growth and discover key indicators like churn rate, retention points, lifetime value, and more, providing insights to help you make informed, data-driven decisions in your business.
-Luca$.
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Chapters:
00:00 Introduction to Tracking Business Metrics
01:35 Understanding Churn Rate
04:38 Analyzing Retention Points
05:12 Calculating Lifetime Value (LTV)
05:39 Monitoring Growth Rates
06:33 Examining Conversion Rates
08:34 Additional KPIs: Monthly Recurring Revenue
08:46 Additional KPIs: Upsells and Upserves
09:08 Additional KPIs: Subscribers and Referrals
09:52 Leveraging Client Wins
