Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
March 13, 2024
00:43:00
Dec. 13, 2023
00:43:50
Dec. 6, 2023
00:26:51
Nov. 22, 2023
00:29:16
Oct. 11, 2023
00:31:41
Elevating Your Workforce: Unraveling the Employee Experience with Joey Coleman [Employee Experience]
Oct. 4, 2023
00:37:39
Sept. 27, 2023
00:40:05
Sept. 20, 2023
00:32:42