NN/g UX Podcast

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com

51. The Future of Service Design in the Age of AI (featuring Erika Flowers, author of Practical Service Blueprinting)

June 20, 2025

00:43:49

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50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)

May 23, 2025

00:41:15

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49. Design Leadership & Org Design (feat. Peter Merholz, co-author of Org Design for Design Orgs)

April 18, 2025

00:43:19

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