Support Heroes by Kaizo

Ep.1 The Winning Support Philosophy - How Benedikt Dormann & N26 Got Ahead by Being Supportive

Nov. 10, 2020

Benedikt Dormann is Director of Global Customer Service at N26 Group- one of the fastest-growing banks in the world. He cites his genuine curiosity in humanity and open-minded approach to leadership as being the key ingredients to his success in Customer Support. In this episode, Benedikt shares his tips and best practices from a multidecade career of successfully managing multinational Support programs across Europe. Welcome to the inaugural episode of Support Heroes by Kaizo. We hope you enjoy!

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