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Ep. 31 Simple but Effective Tips for Customer Service Managers - A Panel of 3 Experts

June 10, 2021

In this episode, Petra Hageman- former Head of Customer Service at tripaneer, Chelsea Baker- Senior Manager of Customer Support and Onboarding at Trakstar and Stephanie Wohl- Head of Support at Channable share their best practices from more than 4 decades of combined experience. The conversation is filled with actionable advice on hiring, culture, management structure, communication and much more. Enjoy!

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