Podcast

WFM Unfiltered | Workforce Management Podcast

Irina Hollatz

Welcome to WFM UnfilteredReal conversations. Practical insights. Smarter workforce strategies.If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place.WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globally respected WFM consultant and …