The Michelli Experience

Inspiring Growth: Not Demanding It!

Oct. 31, 2019

I am convinced that most people want to make the lives of those they serve better. When they fall short, those individuals often need help to develop a specific skill or the confidence to believe they will find better options if they persist. Customer experience excellence is a core competency, not an instantly attainable destination. Great leaders help develop that competency in their team members by navigating the nuances and complexities of human experience delivery. neither hosts nor alters podcast files. All content © its respective owners.