March 12, 2008
This week we continue our journey through Step 3: Managing Expectations and talk about how to present the "bad news," as part of your efforts to ensure the senior team knows what you are up to and why. The triage part of the discussion is also pretty important because it will indicate whether you have a snowball's chance in hell of actually making progress on the program. If you can't get agreement on the 2 or 3 things you think are most important to do TODAY - then it doesn't bode well for the stuff you want to do tomorrow and the day after that.
Running time: 6:27
Intro music is Jungle (get used to it, it's not changing unless the copyright police come to visit), and we finish up with a live excerpt of Bon Jovi's "Bad Medicine," since that's the news we tend to deliver during triage.