Jan. 10, 2013
Rail passengers are again facing inflation-busting fare rises on what is often described as has one of the most expensive rail systems in Europe. But despite the level of investment that's taking place in Britain's rail network, punctuality targets on the long-distance routes are being missed. In the West Midlands, trains haven't been turning up because of hundreds of cancellations in recent months. Reporter Jenny Chryss investigates whether rail passengers are getting value for money.