BriefingsDirect Podcasts

Healthcare Providers Take Cues from Consumer Expectations to Improve Patient Experiences

April 22, 2019

The next BriefingsDirect healthcare insights discussion explores the shift medical services providers are making to improve the overall patient experience. Taking a page from modern, data-driven industries that emphasize consumer satisfaction and ease, a major hospital in the New York metro area has embarked on a journey to transform healthcare-as-a-service.

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