Lauren is an empathetic host with vast knowledge in the customer experience space. She does a great job pulling out information from guests and framing it in a relatable way.
The customer experience is and will always be at the center of the marketing journey..I love hearing from these brilliant cx leaders on the front lines.
What a timely show that provides unique insights into customer experience by highlighting the valuable lessons learned from industry pros. It's a must-listen for those seeking to improve their understanding of customer-centric approaches and challenges. Highly recommend!
