I've always loved the positive vibe and insightfully mature conversations GWJ has. So I find it strange that they support someone who can’t have a mature conversation, is constantly adversarial, and blatantly verbally abusive to her community. Jessica Price acted in exactly the behavior you describe as wrong. This makes me think of library patrons and especially the immature kids (which price resembles in the situation). We have children at the public library that break the rules, make people uncomfortable, and are confrontational. They get kicked out of the library even though they call everyone “racists” on the way out the door. No one is running to these kids defense saying, “you all are racists! You made minority children leave the library!”. They were in a public space, they broke the rules of the social code that the community or entity has established. And they face consequences for acting in a terrible manner.
When someone really is racist, they have consequences. Roseanne got fired, the racist pool guy got fired, unfortunately Trump isn’t, but there is obvious backlash. Now a sexist confrontational anti-man poster child lashed out after an easy to find past and had repercussions for it. Yours is a very skewed representation of this situation. If I called a parent at my school an “asshat” over social media I would be told to apologize publicly or I would lose my teaching job. You can’t ask others to be respectful and accommodating when someone like Price is a representative of the movement asking for better behavior. If Arenanet didn’t have rules regarding social media, maybe they were heavy handed. But the way she acted is not acceptable as someone publicly representing her company. And they sure better have social media rules going forward seeing how someone like her can bring so much vitriol to her public communication.