Reviews For Quality 101

One Of The Quality Guru's Of My Day. It Is Not Just The Message, It Is The Way The Message Is Communicated, Warm and Friendly Like A Good Conversation. The Author Is At Home Behind The Microphone Speaking To You Not At You. A Podcast I Wait Impatiently For Each Week. Your Footsteps Sir I Aim To Follow, Long Live Process Improvement and Long Live Quality 101.