January 28, 2026

Fair, Equitable Hiring Needs a Retention Strategy (S2E14)

Getting diverse candidates in the door is the easy part. Keeping them is where most companies quietly fail — and they usually don't notice until the people they worked hardest to recruit have already left. Diversity hiring without a retention strategy isn't equity. It's a pipeline with a hole in it. And the cost — in team morale, employer brand, and actual dollars — compounds every time it happens. Gillian Emerson, Head of Talent and Partnerships at Toast, knows what a retention strategy actu...

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