November 18, 2025

Don’t Trust the First 10%: Process Is the Problem, Says Ashby’s Jim Miller (S2E8)

The first 10% of most hiring processes produces almost no useful signal about whether a candidate can do the job. Resume screens sort for credentials. Referral filters sort for network proximity. Initial calls sort for presentation confidence. None of these reliably predict performance. The result is a process that feels rigorous because it has many steps, but is actually optimised to reproduce whoever you already have. Jim Miller, VP of People and Talent at Ashby — one of the most respected ...

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