December 12, 2019

The Danger and Power of Customer Best Practices

In this episode we go further down the customer growth rabbit hole and explore one of the most dangerous topics for an organisation to ignore: customer best practices. The cost to failed projects and practices is millions of dollars per year, thousands of hours and loss of trust. We explore why and how we can prevent our organisations from succumbing to that fate. Check out my blog to learn more about how customer best practices can lead to customer success.  Jermaine Edwards Your Customer Growth Guide

Also available on Apple Podcasts ↗