December 6, 2019
How to Prepare to Protect Your Customer Relationships in Difficult Times
In this episode we explore the unavoidable reality of difficult times with our customers. Importantly how to be prepared to effectively manage those moments so you can have repeatable success in any season. We'll cover The five main risks for not preparing for worst case scenarios The three evaluating exercises you must design in your business to reduce the risk of failing in tough customer moments The one thing that stops businesses from executing customer relationship plans effectively Jermaine Edwards Your Customer Growth Guide
Also available on Apple Podcasts