How to Retain Customers: The Middle

Check out this week's blog post for more on how to retain customers In this episode I outline the challenge and power of cognitive bias that prevents organisations from around the world from realising customer growth potential and help you go beyond the basic strategies for customer retention. We'll cover: How to prevent your company from being chosen last by your customers Why you should get out of the middle Why you should always challenge your assumptions The single biggest action you can take to get out of the middle Jermaine Edwards Your Customer Growth Guide

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How to Retain Customers: The Middle

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